Can an AI receptionist keep up with air-con calls in a heatwave?
Yes. It answers every call on your own number, even several at once, asks split or ducted and who's at home, books the job and texts you the details. The urgent ones reach you first.
- 14 days free
- No card needed
- $0 setup
Last updated 19 October 2026 · Prices in AUD, GST inclusive
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Read the call: Michelle's dead split system, 39 seconds
- Michelle Hi, is this Perth Cooling? Our air-con stopped working this morning, and it's 39 degrees.
- Steve · AI Yes, this is Steve, Shane's AI assistant. He's on a job, but I can help. Is it a split system or ducted?
- Michelle A split system. And my mum lives with us, she's 84.
- Steve · AI Understood. Is the indoor unit showing any lights or an error code?
- Michelle There's a red light flashing.
- Steve · AI Thanks. Shane can be there this afternoon, between 2 and 4. Does that work?
- Michelle Yes, please.
- Steve · AI What's your name and address?
- Michelle Michelle Davies, 12 Marri Court, Ellenbrook.
- Steve · AI Thanks, Michelle. You're booked. I'll text you a confirmation, and Shane has all the details.
- Michelle Thanks, Steve.
Everything an air-con business needs off the phone
Built and tuned for your business, then handed over running. Nothing to install and nothing to learn.
AI Receptionist $199/moHuman-like voice agent on your own number
Your customers ring the number they already have. Male or female, Aussie or British, named whatever you like.
Answers 24/7 and books straight into your calendar
Nights, weekends and public holidays. Jobs land in Google or Outlook, or the caller gets your booking link.
Qualifies every lead and flags emergencies immediately
You decide what's urgent. A dead unit in a heatwave with someone vulnerable at home goes straight to your mobile, while services and quotes get booked.
Missed-call text-back so the lead never leaks
If a call doesn't get through, the caller gets a text within seconds, so the job doesn't go to whoever answers first in a heatwave.
Transcript, summary and handoff notes after every call
The summary by text the moment they hang up, and the full transcript in your inbox.
80 answered calls included, about 400 minutes
Extra calls are $2 each, cheaper than your included rate. It never stops answering when you reach 80.
Your own dashboard
See every call at a glance: how many came in, who's new, which were real leads, what came after hours and which were outside your service area. Example figures.
What it does with each air-con call
You set the rules on your setup call. This is the usual starting point.
| The caller says | What it does | What you get |
|---|---|---|
| "It's stopped and it's 39 degrees" | Asks split or ducted, any error light, and whether anyone vulnerable is home | An urgent text with the unit and who's at home |
| "It's blowing warm air" | Asks the system type, its age and when it was last serviced | A job card with the system details |
| "It's leaking water inside" | Asks where the water's going and whether it's near power | Urgent or booked, by your rules |
| "We need a quote for a new system" | Takes the rooms, the home size and any brand they want, and never guesses a price | A quote request, ready for you to price |
| "Can you service it before summer?" | Offers your next service slots | A booked service, or your booking link |
It won't diagnose a fault over the phone. It notes the error light and the system type, so you know what you're walking into.
Industry research (BIA/Kelsey) shows roughly 85% of callers who can't get through won't call back.
Built for your air-con business. Looked after by a person.
Your receptionist is built around how you take jobs, then looked after by someone who knows your business.
Built only for your business
Your brands, services, suburbs and hours become its knowledge base. Its questions about the unit, who counts as vulnerable and how heatwave calls get sorted are all set the way you work.
Your own account manager
One person sets it up and stays your contact. They keep an eye on how your calls are going, tune it as your business changes, and bring you ideas to win more work.
A local support line
A separate support number, answered on weekdays by our team here in Australia. When something needs changing, you talk to a person who can change it.
Try it on your own calls, free for 14 days
No card at sign-up and none at go-live. Your 14 days start the day it goes live on your number.
Claim your spot
Try it free for 14 days with $0 setup. Then $199/mo, cancel any time.
What you pay for the first 14 days
AI Receptionist · founding spot
Day 14: we text you a link for your first month, $199 GST inc. Pay it to keep going. Ignore it and you owe nothing.
Questions air-con & hvac ask us
What happens when every unit in town breaks at once?
It answers several calls at the same time, so a heatwave rush doesn't go to voicemail. Every caller gets the same questions, and the urgent ones reach you first.
Can it put elderly customers and babies first?
Yes, if you want it to. It can ask who's at home and flag a dead unit with someone vulnerable inside as urgent, so you know which job to go to first.
Does it book installs and quotes too?
It takes the details for a quote, like the rooms, the home size and any brand they want, and never guesses a price. Services and site visits can go straight into your calendar.
What do I pay after the 14 days?
$199 a month at the founding rate, normally $249, GST inclusive. That covers 80 answered calls, then $2 a call. No setup fee and no lock-in. On day 14 we text you a payment link, and if you don't pay it, you owe nothing.
Be the one who picks up in a heatwave.
Ring our own number and you'll be talking to an AI receptionist within seconds. Or try it free for 14 days on your own calls, no card needed.
Or call 0468 082 126 · How the job details get texted to you