Can an AI receptionist answer my calls while I'm on a plumbing job?
Yes. It answers on your own number, checks the water's off and nothing's near power, books the job into your calendar and texts you the details. You find out about the burst pipe before you've put the wrench down.
- 14 days free
- No card needed
- $0 setup
Last updated 19 October 2026 · Prices in AUD, GST inclusive
Want a receptionist like Paul?
Every receptionist is set up around how you work.
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Read the call: Megan's burst pipe, 39 seconds
- Megan Hi, is this Smith Plumbing? A pipe's burst under my kitchen sink.
- Paul · AI Yes, this is Paul, Dave's AI assistant. He's on a job, but I can help. Have you turned the water off?
- Megan Yes, at the meter. But the kitchen floor's soaked.
- Paul · AI Good, that's the right move. Is any water near power points or appliances?
- Megan No, it's all on the tiles.
- Paul · AI Okay. Dave can be there this afternoon, between 2 and 4. Does that work?
- Megan Yes, please.
- Paul · AI What's your name and address?
- Megan Megan Walsh, 9 Jacaranda Crescent, Rooty Hill.
- Paul · AI Thanks, Megan. You're booked. I'll text you a confirmation, and Dave has all the details.
- Megan Thank you, Paul.
Everything a plumber needs off the phone
Built and tuned for your business, then handed over running. Nothing to install and nothing to learn.
AI Receptionist $199/moHuman-like voice agent on your own number
Your customers ring the number they already have. Male or female, Aussie or British, named whatever you like.
Answers 24/7 and books straight into your calendar
Nights, weekends and public holidays. Jobs land in Google or Outlook, or the caller gets your booking link.
Qualifies every lead and flags emergencies immediately
You decide what's urgent. Burst pipes and gas smells reach your mobile straight away, while routine jobs get booked.
Missed-call text-back so the lead never leaks
If a call doesn't get through, the caller gets a text within seconds, so the job doesn't go to the next plumber on Google.
Transcript, summary and handoff notes after every call
The summary by text the moment they hang up, and the full transcript in your inbox.
80 answered calls included, about 400 minutes
Extra calls are $2 each, cheaper than your included rate. It never stops answering when you reach 80.
Your own dashboard
See every call at a glance: how many came in, who's new, which were real leads, what came after hours and which were outside your service area. Example figures.
What it does with each plumbing call
You set the rules on your setup call. This is the usual starting point.
| The caller says | What it does | What you get |
|---|---|---|
| "A pipe's burst" | Checks the water's off and nothing's near power, then offers your first open slot | An urgent text with the address, the damage and the time |
| "I can smell gas" | Reads your safety script, telling them to leave the house and ring the gas emergency line, then alerts you straight away | An urgent call-back, flagged |
| "No hot water" | Asks gas or electric, how old the system is and whether it's leaking | A job card with the system type |
| "The drain's blocked" | Asks inside or outside, and how many fixtures are affected | A booked visit, or your booking link |
| "How much for a new hot water system?" | Takes the details for a quote and never guesses a price | A quote request, ready for you to price |
It won't price a job it can't see. It takes the details, tells the caller you'll quote, and hands it to you.
Industry research (BIA/Kelsey) shows roughly 85% of callers who can't get through won't call back.
Built for your plumbing business. Looked after by a person.
Your receptionist is built around how you take jobs, then looked after by someone who knows your business.
Built only for your business
Your services, call-out rules, suburbs and hours become its knowledge base. What it asks about a leak or a blocked drain, what counts as urgent and who gets the text are all set the way you work.
Your own account manager
One person sets it up and stays your contact. They keep an eye on how your calls are going, tune it as your business changes, and bring you ideas to win more work.
A local support line
A separate support number, answered on weekdays by our team here in Australia. When something needs changing, you talk to a person who can change it.
Try it on your own calls, free for 14 days
No card at sign-up and none at go-live. Your 14 days start the day it goes live on your number.
Claim your spot
Try it free for 14 days with $0 setup. Then $199/mo, cancel any time.
What you pay for the first 14 days
AI Receptionist · founding spot
Day 14: we text you a link for your first month, $199 GST inc. Pay it to keep going. Ignore it and you owe nothing.
Questions plumbers ask us
Will callers know it's AI?
Yes, if they ask, and it never pretends to be human. In the example call Paul introduces himself as Dave's AI assistant. You choose the name, the voice and how it introduces itself.
Can it tell a burst pipe from a dripping tap?
Yes, because you tell it what counts as urgent when we set it up. Burst pipes, gas smells and no hot water can go straight to your mobile, while routine jobs are booked in or sent your booking link.
Does it work with ServiceM8?
Job details arrive by text and email, ready to drop into ServiceM8 or Tradify. A direct link isn't part of the standard setup, because we won't promise an integration we haven't built. Tell us what you run and we'll look at it when we scope your build.
What do I pay after the 14 days?
$199 a month at the founding rate, normally $249, GST inclusive. That covers 80 answered calls, then $2 a call. No setup fee and no lock-in. On day 14 we text you a payment link, and if you don't pay it, you owe nothing.
Be the plumber who always picks up.
Ring our own number and you'll be talking to an AI receptionist within seconds. Or try it free for 14 days on your own calls, no card needed.
Or call 0468 082 126 · How the job details get texted to you