Can an AI receptionist book new patients while I'm treating?
Yes. It answers on your clinic number, asks your screening questions, books new patients into your calendar and texts you the details. You never leave your client.
- 14 days free
- No card needed
- $0 setup
Last updated 19 October 2026 · Prices in AUD, GST inclusive
Want a receptionist like Kate?
Every receptionist is set up around how you work.
Claim your spotExample call · every receptionist is set up around your business
Read the call: Daniel's sore back, 38 seconds
- Daniel Hi, is this Parramatta Physio? I hurt my back lifting at work yesterday, and I can barely bend.
- Kate · AI Yes, this is Kate, Emma's AI assistant. She's with a client, but I can help. Have you seen us before?
- Daniel No, first time.
- Kate · AI No problem. Is there any numbness or tingling down your legs?
- Daniel No, it's just really tight and sore.
- Kate · AI Okay. Emma has an appointment today at 4:30, or tomorrow at 8. Which suits?
- Daniel Today at 4:30, please.
- Kate · AI Can I get your full name?
- Daniel Daniel Russo.
- Kate · AI Thanks, Daniel. You're booked for 4:30 today. I'll text you a confirmation and a new patient form.
- Daniel Thanks, Kate.
Your front desk, covered while you treat
Built and tuned for your business, then handed over running. Nothing to install and nothing to learn.
AI Receptionist $199/moHuman-like voice agent on your own number
Your patients ring the number they already have. Male or female, Aussie or British, named whatever you like.
Answers 24/7 and books straight into your calendar
Nights, weekends and public holidays. Appointments land in Google or Outlook, or the caller gets your booking link.
Qualifies every lead and flags emergencies immediately
It asks your screening questions. Red-flag symptoms go straight to you, while new and returning patients get booked.
Missed-call text-back so the lead never leaks
If a call doesn't get through, the caller gets a text within seconds, so the new patient doesn't book somewhere else.
Transcript, summary and handoff notes after every call
The summary by text the moment they hang up, and the full transcript in your inbox.
80 answered calls included, about 400 minutes
Extra calls are $2 each, cheaper than your included rate. It never stops answering when you reach 80.
Your own dashboard
See every call at a glance: how many came in, who's new, which were real leads, what came after hours and which were outside your service area. Example figures.
How it handles each kind of patient call
You set the rules on your setup call. This is the usual starting point.
| The caller says | What it does | What you get |
|---|---|---|
| "I've hurt my back" | Asks if they're new and screens with your questions, like numbness or tingling | A booked first appointment |
| "I've got pins and needles down both legs" | Follows your red-flag rules, which can include telling them to get urgent care | An urgent flag for you |
| "It's a workers comp claim" | Takes the claim details and notes them on the booking | A booking with the claim noted |
| "Do you take my health fund?" | Answers from what you've told it | A booking, or a message if it doesn't know |
| "I need to move my appointment" | Takes the details and the times that suit them | A message for your front desk |
It won't diagnose or give treatment advice. It asks your screening questions, and red flags go to you straight away.
Industry research (BIA/Kelsey) shows roughly 85% of callers who can't get through won't call back.
Built for your clinic. Looked after by a person.
Your receptionist is built around how your clinic books, then looked after by someone who knows it.
Built only for your business
Your treatments, practitioners, fees and hours become its knowledge base. Its screening questions, your red-flag rules and how it books new patients are all set the way your clinic works.
Your own account manager
One person sets it up and stays your contact. They keep an eye on how your calls are going, tune it as your business changes, and bring you ideas to win more work.
A local support line
A separate support number, answered on weekdays by our team here in Australia. When something needs changing, you talk to a person who can change it.
Try it on your own calls, free for 14 days
No card at sign-up and none at go-live. Your 14 days start the day it goes live on your number.
Claim your spot
Try it free for 14 days with $0 setup. Then $199/mo, cancel any time.
What you pay for the first 14 days
AI Receptionist · founding spot
Day 14: we text you a link for your first month, $199 GST inc. Pay it to keep going. Ignore it and you owe nothing.
Questions physios ask us
Will it give patients medical advice?
No. It asks the screening questions you choose, like numbness or tingling, and follows your rules for red flags. It never diagnoses or suggests treatment.
Can it book into our practice software?
It books into Google or Outlook calendars as standard. If you run practice management software, tell us which one and we'll look at what's possible when we scope your build. We won't promise a link we haven't built.
Can it handle workers comp and health fund questions?
Only what you tell it. It can take claim details and note them on the booking, and answer health fund questions from your rules. Anything else becomes a message for you.
What do I pay after the 14 days?
$199 a month at the founding rate, normally $249, GST inclusive. That covers 80 answered calls, then $2 a call. No setup fee and no lock-in. On day 14 we text you a payment link, and if you don't pay it, you owe nothing.
Every new patient call, answered while you treat.
Ring our own number and you'll be talking to an AI receptionist within seconds. Or try it free for 14 days on your own calls, no card needed.
Or call 0468 082 126 · How the job details get texted to you